At tkgm, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward because you deserve to know what happens with your information.
Six core commitments that define how tkgm handles your personal information every single day.
All data transmitted between your device and tkgm's servers is encrypted using industry-standard TLS. Your account credentials, payment details, and personal information are never sent in plain text.
tkgm only collects data that is genuinely necessary for running your account, processing payments, and meeting legal requirements. We do not collect data for the sake of it.
tkgm does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the tkgm ecosystem and its essential service providers.
Access to player data within tkgm is strictly limited to staff who need it to do their job. All internal access is logged and audited. No one can browse player data without a legitimate operational reason.
You have the right to access, correct, export, or delete your personal data held by tkgm. Requests are handled by the support team and processed within a reasonable timeframe.
tkgm's servers and databases are protected by multiple layers of security including firewalls, intrusion detection, and regular penetration testing. Security is reviewed and updated continuously.
This Privacy Policy explains how tkgm ("we", "us", "the platform") collects, uses, stores, and protects the personal data of users who register and play on tkgm.club. By creating an account or using the tkgm platform, you confirm that you have read and understood this policy. If you have any questions, our support team is available 24/7.
tkgm is committed to protecting the privacy of every player on the platform. We understand that handing over personal information requires trust, and we take that responsibility seriously. This Privacy Policy sets out in plain language what data we collect from you, why we need it, how long we keep it, and what you can do if you want to change or remove it.
This policy applies to all users of the tkgm website, mobile application, and any other service we provide. It covers data collected during registration, during gameplay, during payment transactions, and through any communication you have with the tkgm support team.
tkgm's privacy practices are designed to meet internationally recognised data protection standards. We review and update this policy regularly to reflect changes in our services and applicable regulations.
tkgm collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party service providers such as payment processors and identity verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Payment processing |
| Technical Data | IP address, device type, browser, operating system | Automatic collection on platform use |
| Usage Data | Games played, bets placed, session duration, login times | Automatic collection during gameplay |
| Communications Data | Support chat logs, email correspondence | Support interactions |
tkgm does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
Every piece of data tkgm collects has a specific purpose. We do not collect data speculatively or hold onto it longer than necessary. The main ways we use your personal data are:
You can opt out of marketing communications at any time by updating your preferences in account settings or by contacting support. Opting out of marketing does not affect essential account notifications.
tkgm processes your personal data on one or more of the following legal bases, depending on the specific purpose:
tkgm does not sell your personal data. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect the safety of our players. The categories of third parties we may share data with are:
All third parties who process data on behalf of tkgm are required to handle it securely and only for the specific purpose for which it was shared. tkgm does not permit third parties to use your data for their own marketing purposes.
tkgm uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what we use and why:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, enable core platform functions | No — required for the platform to work |
| Functional | Remember your language preference, display settings, and game history | Yes — via browser settings |
| Analytics | Understand how players navigate the platform so we can improve it | Yes — via cookie preferences |
| Security | Detect and prevent fraudulent activity and unauthorised access | No — required for account security |
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using tkgm, but some features may not work as smoothly.
tkgm retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The general retention periods we apply are:
When data is no longer needed and no legal retention obligation applies, tkgm securely deletes or anonymises it. We do not hold onto data indefinitely.
As a tkgm player, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting the tkgm support team. Here is a summary of what you can ask for:
Request a copy of all personal data tkgm holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where there is no legal reason to retain it.
Ask us to limit how we use your data while a dispute or request is being resolved.
Receive your data in a structured, machine-readable format to transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing.
tkgm aims to respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if that is the case. There is no charge for exercising your rights.
tkgm takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no system is completely immune to security risks. If you believe your tkgm account has been compromised, contact support immediately. In the event of a data breach that affects your rights, tkgm will notify you as required by applicable law.
You also play a role in keeping your account secure. Use a strong, unique password for your tkgm account, enable two-factor authentication, and never share your login credentials with anyone.
tkgm is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on tkgm or attempt to use any of our services.
If tkgm becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on tkgm, please contact support immediately so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. tkgm supports responsible gaming and takes underage access extremely seriously.
tkgm's primary operations and data storage are based in the region. In some cases, data may be processed by service providers located in other countries — for example, cloud infrastructure providers or identity verification services. Where this occurs, tkgm ensures that appropriate safeguards are in place to protect your data to the same standard as required under this policy.
These safeguards may include contractual clauses that require the recipient to protect your data, or reliance on the recipient's certification under a recognised data protection framework. If you have questions about international transfers of your data, contact the support team.
tkgm may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements. When we make material changes, we will notify registered players by email and display a notice on the platform. The updated policy will take effect from the date stated in the notice.
We recommend checking this page periodically. The "Last Updated" date at the top of this page always reflects when the most recent changes were made. Continuing to use tkgm after an update constitutes acceptance of the revised Privacy Policy.
If a policy update significantly changes how we use your data, we will always give you advance notice and, where required by law, seek your consent before the changes take effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tkgm has handled your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
If you are not satisfied with how tkgm has handled a privacy concern after raising it with us, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.