Gaming on tkgm should always be fun. We have built a full set of responsible gaming tools so every player in Bangladesh can set their own limits, take breaks when needed, and get help if things ever stop feeling right. Your wellbeing comes first — always.
Six pillars that define how tkgm approaches responsible gaming for every player on the platform.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period to prevent impulsive decisions.
Tell tkgm how long you want to play in a single session. When your time is up, you will receive a clear notification. You can also set a reality check reminder that pops up at regular intervals during gameplay.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended from gameplay. This is a great option if you feel you need a temporary step back.
If you feel gaming is becoming a problem, you can self-exclude your tkgm account for a minimum of 6 months or permanently. During self-exclusion, you will not be able to log in or receive any promotional communications.
Every tkgm account goes through a strict age verification process. We do not allow anyone under 18 to register or play. Our KYC checks are thorough and applied consistently to every new player.
tkgm's system monitors gameplay patterns for signs of problem gambling. If unusual behaviour is detected, our responsible gaming team may reach out proactively to check in and offer support tools.
Responsible gaming means playing on tkgm in a way that stays fun, stays affordable, and stays within your control. It is about making conscious choices — deciding in advance how much time and money you are comfortable spending, and sticking to those decisions even when the excitement of a game makes it tempting to go further.
At tkgm, we believe that the vast majority of players enjoy gaming as a form of entertainment, the same way someone might enjoy watching a cricket match or going to the cinema. The key difference is that gaming involves real money, which means it requires a bit more self-awareness than most hobbies.
Responsible gaming on tkgm is not about restricting your enjoyment. It is about giving you the tools and information to make sure your gaming experience stays positive. We want every player in Bangladesh to be able to look back on their time on tkgm and feel good about it.
A simple rule of thumb: only ever play with money you can genuinely afford to lose. If losing a bet would cause you real financial stress, that bet is too big. tkgm's deposit limit tools make it easy to enforce this rule automatically.
Problem gambling can develop gradually. Most people who develop a gambling problem do not notice it happening until it has already started affecting their daily life. Being aware of the warning signs is the first step to staying in control. Here are the most common indicators that gaming may be becoming a problem:
If you recognise two or more of these signs in yourself, it is worth taking a step back. Use tkgm's cool-off or self-exclusion tools, and consider reaching out to the support team. There is no shame in asking for help — it is the smart move.
Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be time to use tkgm's responsible gaming tools or speak to someone you trust.
Do you spend more money on gaming than you originally intended when you started a session?
Have you ever tried to win back money you lost by continuing to play, even when you knew you should stop?
Do you feel anxious, irritable, or low when you are not able to access tkgm or play your favourite games?
Have you hidden your gaming activity or the amount you spend from people close to you?
Has gaming ever caused you to miss work, neglect family responsibilities, or skip important commitments?
Do you find yourself thinking about gaming frequently throughout the day, even when you are doing something else?
Have you ever borrowed money, taken a loan, or sold something to fund your gaming activity?
If you answered yes to three or more questions, we strongly encourage you to contact the tkgm support team. Our team is trained to help and will treat your situation with complete confidentiality and respect.
tkgm gives every registered player access to a full suite of responsible gaming tools. These are built directly into your account and can be activated at any time — no waiting period, no complicated process. Here is what is available to you:
Set a maximum amount you can deposit per day, week, or month. Reductions take effect immediately. Increases require a 24-hour cooling-off period.
Cap how long you can play in a single session. When the limit is reached, you are automatically logged out and cannot log back in until the next session window opens.
Receive a pop-up notification every 30, 60, or 90 minutes during gameplay showing how long you have been playing and how much you have spent in that session.
Temporarily suspend your account for 1 day, 7 days, or 30 days. During this period you cannot log in, deposit, or place bets. Promotional emails are also paused.
Exclude yourself from tkgm for a minimum of 6 months or permanently. This is a firm commitment — the exclusion cannot be reversed during the chosen period.
Set a maximum amount you are willing to lose per day, week, or month. Once the limit is reached, your account is automatically restricted from further gameplay until the period resets.
Setting responsible gaming limits on tkgm takes less than two minutes. Here is the step-by-step process:
Visit tkgm.club and log in using your registered mobile number and password. If you have not registered yet, creating an account takes under two minutes.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, session limits, cool-off, and self-exclusion — are listed here.
Choose the tool you want to use, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. You will receive a confirmation notification.
Not sure what limits to set? A good starting point is to think about your monthly entertainment budget and divide it by four to get a weekly deposit limit. Start conservative — you can always review after a month of play.
Self-exclusion is the most serious responsible gaming tool available on tkgm. It is designed for players who feel that gaming has become a genuine problem and who want to make a firm, binding commitment to stop. When you self-exclude on tkgm:
Self-exclusion is available for 6 months, 1 year, 3 years, or permanently. If you choose permanent self-exclusion, your account will be closed and cannot be reopened under any circumstances.
If you are considering self-exclusion, please also speak to the tkgm support team. Our responsible gaming specialists can walk you through the process and make sure you have access to any additional support resources you might need.
tkgm is strictly an 18+ platform. We take underage access extremely seriously and have multiple layers of protection in place. Every new account requires age verification before any gameplay or deposits are permitted.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental or intentional access to tkgm:
If you believe a minor has registered on tkgm using false information, please report it to the support team immediately. We will investigate and take appropriate action, including closing the account and refunding any deposits.
If you are struggling with your gaming habits, you do not have to deal with it alone. The tkgm support team is available 24 hours a day, 7 days a week, and our responsible gaming specialists are trained to help without judgement. Reaching out is always the right call.
All responsible gaming conversations with the tkgm support team are treated with complete confidentiality. Your account status and personal information will never be shared with anyone outside of the tkgm team without your consent.
Remember — asking for help is a sign of strength, not weakness. The tkgm team genuinely cares about the wellbeing of every player on the platform. We are here whenever you need us.
Quick answers to the questions players ask most often about responsible gaming on tkgm.